UPTIME - Maximizing Your Investment in Machinery

When you invest capital in a project you expect the machine to perform as designed. That's a given.

But performance extends well beyond the Factory Acceptance Test.

Can you scale production? Adapt to new requirements? Train new operators?

When your line fails on one of many European holidays, do your customers suffer?

We've built our ongoing support program around a few simple principles:

  1. If your machine is still running you should still be able to get parts and service, no matter how old it is.
  2. When you call, we should have a knowledgeable technician available to help.
  3. Retrofits are a normal part of business - not a distraction.

Incremental Loss of Production in VFFS Machines

As an organization, we reject the industry mindset that over the decades of running your machinery that it's expected that you'll see incremental loss in efficiency as it ages.

It's our experience that with the foundation of a reliable VFFS machine, that this is achieved through proper preventative maintenance, reliable spare parts and a VFFS service team that is committed to the consistent performance of your machine.

This industry mindset is unacceptable to us and if you're experiencing any drop in efficiency, we're committed to restoring it.

Reliable VFFS Machines with No End Of Life

When your VFFS packaging line was built under a single roof in Fernwald, Germany, it wasn't built to last 10, 15 or 20 years, it was built to last a lifetime.

As a part of our no end of life principle, Rovema spare parts for your VFFS machines are never obsolete when you need them.

The only time you should have to shop for a new VFFS machine, is when the new technologies are too drastic to be retrofitted to your existing one. You can learn more about replace vs rebuild considerations here. 

Need your manual?

We offer downloadable operator manuals which include wiring diagrams & explosion drawings for most machines. (Please note that most machines have custom configurations. If you need specific drawings for your machine, please contact our service department.)

Rovema VFFS Operator's Manual Download

Quick Resources

Visit our resource center for other helpful materials including tech notes, training tips and general V/F/F/S information.

Training Programs

Get long term profit from a properly trained team and maximize the efficiency of your machines. Our training programs have a modular structure, allowing us to customize a program based on your solution.

Theory and practice are optimally intertwined, simplifying operation and routine maintenance work on your machine.

Training opportunities are hosted online or at our manufacturing facility in Fernwald, Germany. Alternatively, we will consider having the training on your site, if this is preferred.

Rovema Training Information

Submit a Ticket / Inquiry

We're working to make it easy for you to get the support you need. That includes this system to submit service, parts and tech support inquiries. This brief video answers questions you may have.

Rovema service & support ticket process
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Replacement Parts

If your machine is still running, we'll still have the spare parts you need.

That's our simple commitment.

Occasionally electric/electronic components which we have sourced may become obsolete from the original manufacturer. In that case we work to develop retrofit solutions.

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Technical Service

Whether you need field service or telephone support - the point is you need help.

Line design, commissioning, operator & maintenance training, preventative maintenance and break-fix are all requirements that we support with a staff from our Atlanta office.

 

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Retrofits, Upgrades & Rebuilds

Just when everything seemed to be running so smoothly....here comes a wild new requirement!

A key customer requires a new format; an old line is suddenly being asked to outperform. That's life in the demanding world we all face.

Often our team can suggest creative solutions to your requirements.